| Wisdom consists not so much in knowing what to do in the ultimate, as knowing what to do next." |
| — |
Herbert Hoover |
It's an early spring evening in Manhattan. My husband and I are driving
uptown on Columbus Avenue. All of a sudden a Chrysler silver PT sedan
bolts out from a parked space into our lane. We beep just in time. Both
of us say out loud, "That was close!" The other driver's face has that
look of "Oh my God! What almost happened?!"
I look back as we move forward with the traffic, instead of shock, the
driver's face has changed--a new raised eyebrow appears suggesting that
some internal gear shifting has taken place. I also notice that she has
no turn signal blinking nor headlights shining in my eyes.
Next thing we know this same 50+ woman driver, with Ipod earphones
protruding from her head, passes us on the right. As she hits the
accelerator, she rolls down her window just long enough to yell out the
driver's window: "Are you blind or just stupid?" Then up goes the
window as she speeds off smug with righteousness, still with no lights
on and unable to hear any street noise. My husband turns to me and
says: Now that's not taking responsibility!
What does this have to do with me or those I serve?
| The first step to greatness is the willingness to be responsible. |
| — |
W.Churchill |
Taking Responsibility has many applications and implications for
each of us and all of us collectively. It's not just global issues like
global warming or worldwide hunger that call us to task, but our
everyday responsibility for those we serve, for our own daily actions
and planning for our future.
It's easy to drift into unconsciousness about what's going on around
us. Especially true if we are living the good life and our business is
thriving. Early on some of us achieved to the max, more interested in
the dollars we could make than in staying true to our values. Now money
alone just doesn't juice us anymore. Instead we want to marry our '60's
sensibilities with our entrepreneurial spirit by going beyond selling
to serving.
Many of us worked really hard and have built businesses that have
supported a really nice lifestyle. But if we lost just one or two of
our biggest clients, we'd be in Crunchville.
It's not good enough to want to change careers or own a country inn
when you retire. It's more important to be able to do so whenever we
want.
Bob is one of those hard working service professionals who never quits.
At 48 he still loves what he does, but he wants to sell his business
and try something new by the time he turns 55. But when we least expect
it, life teaches us that plans are made to be foiled. Although a
superstar player, always on top of his client's affairs, he made a
classic mistake. Like so many of us, Bob wasn't prepared for erratic
changes in market dynamics.
| In non-linear
systems, chaos theory tells you that the slightest uncertainty in your
knowledge of the initial conditions will often grow inexorably After a
while, your predictions are nonsense. |
| — |
M. Mitchell Waldrop
Complexity |
Quite comfy with his success Bob lost sight of prevailing trends and
left his business unprepared for unexpected shifts and loss. Bob didn't
think he was vulnerable. Sound familiar? When he suddenly lost two of
his biggest clients-- one to Cancer and the other to outsourcing, he
was totally un-prepared to fill the void. He wasn't sure what to do.
That's a hard way to learn to take responsibility for our own future.
No matter what service you provide, when it comes to stability and
longevity, your ability to serve the changing needs of your clients is
where the buck stops. Incorporating possible outside influences and
paying attention to trend forecasts is paramount. Doing so can make the
difference in securing a rock solid future versus going headlong into a
tailspin.
The 3 keys are to staying ahead of the curve of change...
- Remain flexible and resilient.
- Continuously recalibrate.
- Plan for contingencies with multiple paths.
Crisis or Opportunity
| Will you still need me, will you still feed me, when I'm 64! |
| — |
Beatles |
Most of us are beginning to realize as we move out of our 40's or 50's
and some of us into our 60's, that we just might not have that much
time left on the planet. The good news is that this realization is
forcing so many of us to ask ourselves What's Next? in a new way that takes responsibility for our future and generations to come.
As successful and powerful experienced professionals - High Fliers
in the fast lane-we wonder if we still have what it takes... or if we
even want to. What used to rev us up just doesn't anymore. We know how
to reach our stretch goals, but just making more money or winning
awards for achievement isn't what we seek. We've done that, been there.
Many of us wonder secretly, How do I stay visible, impactful, and serve in ways I never imagined before?
Not wanting to be forgotten or passed over, so many super star leaders
in their field and at the helm of companies are beginning to ask the
really important questions: What can I do to leave a lasting legacy, to make sure my life's work matters?
| I was lost because I
didn't have a sense of place to put my fight and my passion." Now, she
says, "I'm committed to the future. I'm committed to life. |
| — |
Angelina Jolie |
Underneath all the seeking, is the real question at hand: How are we
going to move into our last 20% of our working life? Bottom line
responsibility: In what condition will you leave your company, your
clients and your family when you step down from the helm? What will
your life have said to others, to those that matter most?
This New Sixties' urgency and the courage it demands
to live a life well-lived into our later years came home to roost as I
listened to Reverend Al Sharpton tell a story during a televised
conference at Hampton University.
| The hardest thing for us reverends to do is to give a service for someone whose life didn't mean anything! |
| — |
Reverend Al Sharpton
State of the Black Union Symposium |
One of my favorite stories is about one of my treasured mentors and
icons of business of the last several decades. Now in his mid 80's. His
name is Nelson Broms. Nelson started his career as a Trusted Financial
Advisor and grew a successful practice into a family owned firm.
The call of bigger and better enticed him to join a powerhouse
Financial Services company. Among his many successes, he master-minded
the first ever conversion of a major mutual insurer into a stock
company. He sat at the helm of a well-respected Financial Services
Holding company, influencing many across multiple industries. A
consummate futurist, he stirred up controversy as he broke paradigm
barriers... truly a ChangemeisterSM!
He didn't go invisibly into his later years. Instead as he privately
told me, he's planning on doing "80% of his life's greatest work in his
last 20%!" Today you can still find him hopping red-eye flights across
the US. Still dapper in his ascots and confident swagger, he dashes
between meetings and leaves his mark on the future.
Entering his later years, he is the consummate Social Entrepreneur Extraordinare.
To this day he sits on boards of upstart ventures with grand missions
and advises behind the scenes leaving his indelible mark on today's
great new leaders and thinkers... our new futurists! There's no doubt
in my mind that he will repurpose the Pareto Principle: The Rule of
80/20!:)
| Helping Others Gives Success True Meaning. |
| — |
Nicolas Cage for Mont Blanc |
Al Gore's life is another story of greatness where his desire to
do good for the world arose out of his own personal upheavals and his
early visions of a greater future. In his last 20%, he too is doing 80%
of his life's greatest work. Even more important than his quest for the
US presidency, his championing of the greening of our planet will have
long-reaching impact on the welfare of generations to come. His legacy
will yield life's richest rewards.
So I am reminded that is what my work is all about: to help you express
your visions for a greater future while you implement your wishes about
what matters most in your last 20%! Even if that's a long way off,
please remember "The greatest luxury in life is time. Savor every
second." Now that's taking responsibility! |