Gridlock & Turning the Key: Responding
Caught in the grips of gridlock all along Park Avenue, as remnants of
Katrina dump torrential rains on Manhattan, I give up worrying about
getting to my meeting on time. Letting the cabbie do the driving, I
drift from a soggy Park Ave to the state of the world, then onto what I
will write for this next principle.
WILL YOU RESPOND OR REACT IN AN EMERGENCY?
Jolting me out of reverie, a near-homeless man starts ranting and
raving, pointing threateningly at my cabbie and the hood of the cab.
The light changes. Folks hurriedly maneuver to get by the bumper to
bumper cars with umbrellas turned inside out. But we're not going
anywhere with this guy smack in the center of the intersection. In a
flash of ancient body shifting, my cabbie instinctively readies to
fight 'til the death. Not needing a knight in shinning armor, I hear
myself say to his image in the rear view mirror, "It's not worth it. It
doesn't matter. Let it be." Just as quickly, my cabbie pulls it
together. We both smile as he looks over his shoulder at me. Turning
back, he lets this crazy-making guy continue across the street. I laugh
to myself, "Now he is my Hero." Unwittingly, my cabbie plays out this
month's principle: Respond. Don't React.
Case Studies: Three Examples of Living & Leading Reactively Rather than Responsively
We've all been there. Some triggering remark, even just body language alone, Voila!